Privacy Policy

We collect information you provide directly to us, information we obtain automatically when you use our service, and information from third parties.

Personal Information

• Name, email address, and contact information
• Account credentials and authentication information
• Profile information and preferences
• Payment and billing information

Business Information

• Company name and business details
• Customer and lead information you enter
• Quotes, invoices, and related business data
• Communication preferences and history

We use the information we collect to provide, maintain, and improve our service:

• To create and manage your account
• To provide customer support and respond to inquiries
• To process payments and manage billing
• To send service-related communications
• To analyze usage and improve our service
• To detect and prevent fraud and abuse
• To comply with legal obligations

We may share your information in the following limited circumstances:

• Service Providers: With trusted third parties who help us operate our service
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or asset sale
• Consent: With your explicit permission for specific purposes

We use cookies and similar technologies to enhance your experience and analyze how our service is used.

Types of Cookies

• Essential Cookies: Required for basic functionality and security
• Functional Cookies: Remember your preferences and settings
• Analytics Cookies: Help us understand how you use our service
• Performance Cookies: Monitor and improve service performance

You can control cookies through your browser settings, but disabling certain cookies may affect service functionality.

We implement industry-standard security measures to protect your information:

• Encryption in transit and at rest
• Secure authentication and access controls
• Regular security audits and monitoring
• Staff training on data protection practices
• Secure data centers and infrastructure

You have certain rights regarding your personal information:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Export your data in a structured format
• Objection: Object to certain processing of your information
• Restriction: Request limited processing of your information

We retain your information for as long as necessary to provide our service and comply with legal obligations:

• Account Information: Until you delete your account
• Business Data: As long as your account is active
• Financial Records: 7 years for tax and legal compliance
• Support Communications: 3 years for service improvement

When you delete your account, we will delete your personal information within 30 days, except where we are required to retain it for legal purposes.

Quote Capture operates globally. Your information may be transferred to and processed in countries other than your own, including the United States.

We ensure that such transfers comply with applicable data protection laws and provide adequate protection for your personal information through:

• Standard contractual clauses approved by regulatory authorities
• Adequacy decisions recognizing equivalent protection levels
• Appropriate safeguards and security measures

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending an email notification to your registered email address
• Providing an in-app notification when you next use our service

Your continued use of our service after any changes constitutes acceptance of the updated Privacy Policy.